At Limitless Psychiatry and Wellness, your privacy isn’t just a policy — it’s a promise. This notice explains how we use and protect your health information, your rights, and our responsibilities under the Health Insurance Portability and Accountability Act (HIPAA).

How We Use and Share Your Health Information

We may use or share your protected health information (PHI) without asking for written permission in the following ways:

• Treatment: To coordinate or manage your care. For example, sending prescriptions to your pharmacy or communicating with other providers involved in your treatment.
• Payment: To bill and collect payment for the services we provide. For example, submitting information to your insurance company or working with billing services.
• Healthcare Operations: To run and improve our practice. This includes activities like quality assessments, staff training, licensing, and audits.

We may also use/share PHI when required by law — such as reporting public health concerns, complying with court orders, or preventing a serious threat to health or safety.

For all other uses (such as marketing or non-treatment disclosures), we will only do so with your written authorization.

Your Rights

You have important rights regarding your health information:

• Access: You can request a copy of your medical record. We will provide this within 30 days of your written request (with one 30-day extension if needed, with written notice). A reasonable, cost-based fee may apply for labor, supplies, postage, and/or secure electronic delivery. Advance payment may be required before records are released.
• Amend: You can request corrections if something is inaccurate. Requests must be in writing and we may deny them if the record is already accurate and complete.
• Restrictions: You can ask us to limit how we share your information, but we are not legally required to agree to all requests.
• Confidential Communication: You can request that we contact you in a specific way (e.g., only by phone, not email), and we will honor reasonable requests.
• Accounting of Disclosures: You can request a list of times your PHI was shared for non-treatment purposes, as required by law.
• Paper Copy: You’re always entitled to a paper copy of this notice, even if you received it electronically.

Our Duties

• We are legally required to protect your PHI.
• We must follow the privacy practices described here.
• If our privacy practices change, we’ll update this notice and make it available on our website and in our office.

Questions or Concerns?

If you have questions, want to exercise your rights, or believe your privacy rights have been violated, contact us:

Limitless Psychiatry and Wellness

2211 post street , suite 300

San Francisco 94115

949-415-4157

You may also file a complaint with the U.S. Department of Health & Human Services. We will never retaliate against you for filing a complaint.